| Name |
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| Phone |
|
| Email |
|
| 1. How would you rate your satisfaction with the time it took to resolve your case? |
|
| 2. How would you rate your satisfaction with the Team Member(s) who assisted you? |
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| 3. How would you rate the professionalism of the service you received? |
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4. Please indicate how well you agree with the following statement:
‘I feel cared about as a customer.’ |
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| 5. Please share any other thoughts, comments, or suggestions so that we can make improvements to enhance your customer experience as well as increase the efficiency and effectiveness of our products and services. |
|
| Neighborhood Council |
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| Case Number (you can find your case number in the email that was sent to you) |
|
